Frequently Asked Questions

Everything you need to know about the Harbour Hotel

What are the Check In / Check Out times of the Hotel?

Check in time at the Harbour Hotel is 3pm and Check Out time is 12pm.

Where is the Harbour Hotel located?

The Harbour Hotel is located in the Docks area of Galway City. Just a short three minute walk from the Eyre Square. The official address is The Harbour Hotel, New Dock Road, Galway. The Eircode is H91E9PR Click here to find our location map.

Do you provide Airport Transfers?

We have partnered with Celtic Chauffeurs, who is one of Ireland’s leading premier chauffeur companies. Their professional drivers are available to transport you to The Harbour Hotel from any of Ireland's airports.For full details & bookings: Contact Fergus on +353 (0) 87 3533460, fergus@celticlimo.com or visit their website - www.celticlimo.com

Can I leave my luggage in reception if I arrive before check in starts?

Yes, we can store your luggage if you arrive to the hotel before 3pm; there is no charge for this service.

How do I make a reservation?

To make a reservation you can book directly on our website www.harbour.ie or you can call our reservations team on 00 353 (91) 894800.

Do I need a credit card to make a booking?

Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival (group bookings only). If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.

Does The Harbour Hotel accept One4All Gift Cards?

Yes, The Harbour Hotel is delighted to accept One4All Gift cards as payment or part payment towards any bookings made directly with the Hotel by telephone or that have been booked on www.harbour.ie

One4All Gift Cards cannot be used to pay for bookings made on third party sites.

What is the Harbour Hotel's cancellation policy?

We require 48 hours notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult the website provider you made the booking with.

• Flexible Bookings made directly with the hotel:
All flexible bookings made directly through us or on our website can be cancelled or amended up to 48 hours before arrival by contacting us on 091-894800 or email stay@harbour.ie
• Flexible Bookings made with third party websites:
Please contact the company the booking was made through and refer to their specific terms and conditions. We are unable to action any requests if the booking was not made directly with the hotel.
• Advance Saver or Prepaid Bookings made directly with the hotel:
Please note that advance saver or prepaid bookings are reduced rates and as such should you need to cancel a refund is not applicable.
• Advance Saver or Prepaid Bookings made with third party websites:
Please contact the company the booking was made through and refer to their specific terms and conditions. We are unable to action any requests if the booking was not made directly with the hotel.

• Accessibility
The Harbour hotel is committed to providing equality of service, access, and facilities for all our guests.

A modern and spacious Superior King Room with a large bed and contemporary decor at The Harbour Hotel Galway.

Do I need to book a table in advance?

We recommend booking in advance for all meals.

What types of dining are available?

Dillisk offers breakfast, lunch, dinner, and Sunday Lunch, all inspired by fresh, seasonal ingredients.

What are your opening hours?

Breakfast is served daily from 7.00 am (10.30 am Monday–Friday, 11.00 am weekends).

Lunch is available from 1.00 pm to 5.00 pm daily.

Dinner is served from 5.00 pm, until 8.30 pm Sunday–Thursday and 9.00 pm on Friday and Saturday.

Can I enjoy drinks without dining?

Yes, guests are welcome to join us for drinks, including cocktails, wines, and locally sourced beers and spirits.

Traditional beer battered fish and chips served with a cold beer at Dillisk on the Docks in The Harbour Hotel Galway.

How close is the Harbour Hotel to Galway city centre?

The Harbour Hotel is located in the heart of Galway city centre, just a 3-minute walk from Eyre Square.

What attractions are within walking distance?

Eyre Square, Galway Train Station (4 minutes), the Spanish Arch (10 minutes), and the Latin Quarter are all within easy walking distance.

Is the hotel a good base for exploring the Wild Atlantic Way?

Yes, the Harbour Hotel is ideally positioned along the Wild Atlantic Way, making it a perfect base for exploring the West Coast. From scenic coastal drives to iconic landmarks such as the Cliffs of Moher or the Aran Islands, many of Ireland's most famous attractions are within easy reach for day trips

How far is Salthill Promenade from the hotel?

Salthill Promenade is approximately a 10-minute drive or a 30-minute walk from the hotel.

Is transport easily accessible from the hotel?

Yes, the Harbour Hotel is ideally located for transport links. Galway train and bus station are just a 4-minute walk away, offering regular departures connecting to other cities and key landmarks along the Wild Atlantic Way.