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Frequently Asked Questions

Everything you need to know about the Harbour Hotel

Where is the Harbour Hotel?

The Harbour Hotel is located in Galway City, overlooking Lough Atalia and just a 4 minutes walk from Eyre Square and Galway city centre.

What are Reception opening hours?
Reception operates 24 hours a day.

Is Wi-Fi available?
Complimentary high-speed Wi-Fi is available throughout the hotel.

Is the hotel accessible?
Yes, the Harbour Hotel offers accessible facilities and bedrooms. Please contact the hotel directly to discuss your specific requirements.

Are pets allowed?
Service dogs are welcome.

Can I store my luggage?
Yes. Complimentary luggage storage is available before check-in and after check-out.

Do you sell gift vouchers?
Yes, gift vouchers can be purchased online via our website.

Is parking available?

Yes, onsite parking with direct hotel access is available for guests. Charges apply.

Are electric vehicle charging points available?
Yes, two standard electric charging stations are at your disposal in the hotel carpark. We have partnered with Easy Go to provide hotel guests with access to chargers while staying at the hotel.

Is transport easily accessible from the hotel?

Yes, the Harbour Hotel is ideally located for transport links. Galway train and bus station are just a 4-minute walk away, offering regular departures connecting to other cities and key landmarks along the Wild Atlantic Way.

How far is Shannon Airport?

The Shannon airport is approximately 63 minutes away from the Harbour Hotel.

How far is Dublin Airport?

The Dublin airport is approximately 145 minutes away from the Harbour Hotel.

What time is check-in?
Check-in is from 4:00 pm.

What time is check-out? Can I request a late check-out?
Check-out is by 12:00 noon.

Late check-out are subject to availability and additional charges may apply.

What is the Harbour Hotel's cancellation policy?

We require 48 hours notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult the website provider you made the booking with.

Are family rooms available?
Yes, our Deluxe Double & Single Rooms are suitable for families.

Do you provide cots?

Yes, we provide cots based on availability.

Are accessible rooms available?

Yes, please contact the hotel directly for availability.

Are rooms non-smoking?

Yes. All bedrooms are non-smoking.

A modern and spacious Superior King Room with a large bed and contemporary decor at The Harbour Hotel Galway.

What cuisine is served?

Dillisk on the Docks is inspired by the flavours of the Irish coastline and the best local produce from Galway and the West of Ireland. The menu focuses on fresh, seasonal ingredients, local seafood and modern Irish cuisine

What are the opening hours?

Lunch:

Monday - Sunday: 1:00pm - 5.00pm

Dinner:

Sunday - Thursday: 5.00pm - 8.30pm
Friday & Saturday: 5.00pm - 9.00pm

Is booking recommended?

Yes, it is recommended to prebook.

Do you cater for dietary requirements?

Yes, please contact the hotel for further information.

Is a children’s menu available?

Yes, a children's menu is available.

Do you have live music?

Yes, we do have live music on Fridays and Saturdays from 9pm to 11pm.

Is the bar open to non-residents?

Yes, our bar is open to both hotel guests and non-residents. You're welcome to join us for drinks, coffee, light bites, or to meet friends and colleagues, even if you're not staying at the hotel.

Traditional beer battered fish and chips served with a cold beer at Dillisk on the Docks in The Harbour Hotel Galway.

How far is Eyre Square?

The Harbour Hotel is in the heart of Galway city centre, just a 3-minute walk from Eyre Square.

How far is Galway Train & Bus Station?

Galway Train & Bus Station are just a 4-min walk from the Harbour Hotel.

How far is the Latin Quarter?

The Latin Quarter is just a 10-minute walk from the hotel.

How far is Shop Street?

Shop Street is just a 8-minute walk from the hotel.

How far is Spanish Arch?

The Spanish Arch is just a 9-minute walk from the hotel.

How far is Salthill Promenade?

Salthill Promenade is approximately a 10-minute drive or a 30-minute walk from the hotel.

Is the hotel a good base for exploring the Wild Atlantic Way?

Yes, the Harbour Hotel is ideally positioned along the Wild Atlantic Way, making it a perfect base for exploring the West Coast. From scenic coastal drives to iconic landmarks such as the Cliffs of Moher or the Aran Islands, many of Ireland's most famous attractions are within easy reach for day trips

A dramatic coastal view of the Cliffs of Moher, with steep rock faces rising above crashing Atlantic waves under a bright sky.

Can Reception arrange tours?

Our Team can arrange tour for guests, however only some specific chauffeur services.

How do I visit the Aran Islands?

The Aran Islands can be reached by ferry from Rossaveel year-round, with seasonal sailings also available from Galway City.

How far are the Cliffs of Moher?

The Cliffs of Moher is just a 96-minute walk from the hotel.

Where is the nearest beach?

Salthill Promenade is Galway’s nearest beach area, offering several sandy beaches just a short distance from the city centre. It's perfect for swimming, walking, and enjoying views of Galway Bay.

What festivals take place in Galway?

Galway is home to a vibrant festival calendar, including the Galway International Arts Festival, Galway Races Summer Festival, Galway International Oyster & Seafood Festival, Galway Film Fleadh, and the Galway Christmas Market. Numerous cultural, music, food, and sporting events take place throughout the year.