Frequently Asked Questions

What are the Check In / Check Out times of the Hotel?

Check in time at the Harbour Hotel is 3pm and Check Out time is 12pm.

Where is the Harbour Hotel located?

The Harbour Hotel is located in the Docks area of Galway City. Just a short two minute walk from Shop Street. The official dress is The Harbour Hotel, New Dock Road, Galway.

Can I leave my luggage in reception if I arrive before check in starts?

Yes, we can store your luggage if you arrive to the hotel before 3pm; there is no charge for this service.

How do I make a reservation?

To make a reservation you can book directly on our website www.harbour.ie or you can call our reservations team on (091) 894800.

Do I need a credit card to make a booking?

Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival (group bookings only).  If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.

What is the Harbour Hotel's cancellation policy?

We require 48 hours notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.  This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult the website.